The connectivity issue affecting some plan01s SIMs using the United States rendezvous point, which began at 2022-12-26 05:28 UTC, has been resolved as of 2022-12-26 05:41 UTC. The service is now operating normally. We sincerely apologize for any inconvenience caused during this time.
--- Our engineers have implemented a fix for the connectivity issue with SORACOM IoT SIMs (plan01s), and are monitoring the status as service is restored and the service level returns to normal. We also confirmed that the issue was only affecting some SIMs using the United States rendezvous point. We will update this page once we have confirmed full recovery.
Posted Dec 26, 2022 - 14:56 JST
(English follows Japanese)
SORACOM IoT SIM (plan01s) にて、現在繋がりにくい状況となっています。エンジニアチームが調査しています。 --- Our engineering team has observed an unusual increase in the number of SORACOM IoT SIMs (plan01s) that are unable to connect, and is currently investigating the issue.
Posted Dec 26, 2022 - 14:40 JST
This incident affected: Air for Cellular (plan01s (Rendezvous point: Germany), plan01s (Rendezvous point: United States), plan01s (Rendezvous point: Japan), plan01s (Rendezvous point: Australia)).