We had a service issue affecting SORACOM Napter, where users of SORACOM IoT SIM in Japan were unable to establish connections with TLS option enabled. The issue beginning on 2019-12-05 02:07 UTC has been resolved as of 02:56 UTC. The service is now operating normally. We apologize for any inconvenience during this time.
We have identified the root cause of the failure while establish connections using SORACOM Napter with TLS option enabled, and have implemented a fix. We are currently monitoring the situation, and will update this page once the service is fully restored.
We have a service issue affecting SORACOM Napter. Users of SORACOM IoT SIM in Japan currently are unable to establish connections using Napter with TLS option enabled. Our engineering team is investigating the cause. We apologize for any inconvenience.