The connectivity issue affecting some SORACOM Air for Sigfox devices under Japan coverage which began on 2022-11-14 at 09:30 UTC has been resolved as of 2022-11-14 12:10 UTC. The service is now operating normally. We sincerely apologize for any inconvenience caused during this time.
--- Our engineering team has observed an unusual increase in connection failures on some of our SORACOM Air for Sigfox devices located in Japan. An investigation is under way to identify and resolve the issue.
Posted Nov 14, 2022 - 20:08 JST
(English follows Japanese)
現在、一部の SORACOM Air for Sigfox の通信の異常を観測しています。エンジニアチームが調査しています。
--- Our engineering team has observed an unusual increase in connection failures affecting SORACOM Air for Sigfox devices, and is currently investigating the issue.
Posted Nov 14, 2022 - 19:49 JST
This incident affected: Air for Sigfox (Global coverage, Japan coverage).