問題への対応とその経過観察が完了しており、現在は平常通りご利用いただけます。このたびはご迷惑をおかけし、誠に申し訳ございませんでした。 -- Between 2023-02-05 02:18 (UTC) and 2023-02-05 04:22 (UTC), we observed the following issues with Soracom Cloud Camera Services.
- ATOM App (iOS): Unable to launch - ATOM App (Android): Unable to view cloud recordings or assign licenses - SoraCam API (https://developers.soracom.io/en/api/#!/SoraCam): Not available - Cameras for Soracom Cloud Camera Service: Event detection was not working. Cloud recording was partially not working.
The service has now recovered and is operating normally. We apologize for any inconvenience caused during this time.
Posted Feb 05, 2023 - 14:49 JST
Monitoring
(English follows Japanese)
Soracom Cloud Camera Services において以下の問題が発生していましたが、対応が完了しました。
現在、通常どおりのサービスレベルに戻るまで経過を観察しています。完全な復旧が確認されたら改めてこちらのページでお知らせいたします。 -- The following issues with Soracom Cloud Camera Services have been fixed.
- ATOM App (iOS): Does not launch - ATOM App (Android): Unable to view cloud recordings or assign licenses - [SoraCam API](https://developers.soracom.io/en/api/#!/SoraCam): Not available - Cameras for Soracom Cloud Camera Service: Event detection is not working. Cloud recording is partially not working.
We are currently monitoring our components as the service is recovering, and will update this page once the service is fully restored.
Posted Feb 05, 2023 - 13:44 JST
Investigating
(English follows Japanese)
現在、Soracom Cloud Camera Services において API が動作しない、iOS の ATOM アプリが起動しないなどの問題が発生しています。エンジニアチームが調査しています。 -- Our engineering team has observed issues with Soracom Cloud Camera Services where the API is not working and the ATOM app (iOS) is not launching, and is currently investigating the issue.
Posted Feb 05, 2023 - 12:40 JST
This incident affected: Soracom Cloud Camera Services (Japan coverage).