All Systems Operational
Air for Cellular Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Air for LoRaWAN Operational
SORACOM LoRa Spaces Operational
Owned Gateways Operational
Air for Sigfox Operational
Global coverage Operational
Japan coverage Operational
Beam Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Canal Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Direct Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Door Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Endorse Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Funk Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Funnel Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Gate Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Harvest Data Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Harvest Files Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Inventory Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Junction Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Krypton Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Lagoon Operational
Global coverage Operational
Japan coverage Operational
Napter Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Orbit Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Peek Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Event Handler Operational
Global coverage Operational
Japan coverage Operational
API Operational
Global coverage Operational
Japan coverage Operational
User Console Operational
Global coverage Operational
Japan coverage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2020

No incidents reported today.

Sep 30, 2020

No incidents reported.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - English follows after Japanese
日本時間 2020/09/23 7:13 頃より 2020/09/23 7:55 頃まで、SORACOM IoT SIM (グローバルカバレッジ)にて新規接続がつながりにくい問題が発生しておりました。原因の対処とその経過観察が完了しており、現在は平常通りご利用いただけます。このたびはご迷惑をおかけし、誠に申し訳ございませんでした。詳細なタイムラインは以下となります。
- 2020/09/23 7:13 問題を確認し、調査を開始
- 2020/09/23 7:36 復旧作業を開始
- 2020/09/23 7:50 一部の復旧を確認
- 2020/09/23 7:55 大部分の復旧を確認し、経過観察を開始
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The connectivity issue that affected Soracom IoT SIM (Global Coverage) beginning on 2020-09-22 22:13 UTC has been resolved as of 22:55 UTC. New connection requests were partially failing during the period. The service is now operating normally. We sincerely apologize for any inconvenience caused during this time. Detailed Timeline (UTC) follows.
- 2020/09/22 22:13 Observed the problem and began investigation
- 2020/09/22 22:36 Began mitigation
- 2020/09/22 22:50 Observed recovering
- 2020/09/22 22:55 Confirmed major recovery and began monitoring
Sep 23, 09:01 JST
Monitoring - English follows after Japanese
SORACOM IoT SIM (グローバルカバレッジ)にて新規接続がつながりにくい問題について対処を実施し、現在は通常どおりのサービスレベルに戻るまで経過を観察しています。完全な復旧が確認されたら改めてこちらのページでお知らせいたします。
ご不便をおかけしており誠に申し訳ございません。
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Our engineering team has identified a connectivity issue affecting SORACOM IoT SIMs when attempting to establish new connections.
We have implemented a fix and are continuing to monitor our networking components as they recover, and will update this page once our service is fully restored. We apologize for any inconvenience caused during this time.
Sep 23, 07:56 JST
Investigating - SORACOM IoT SIM (グローバルカバレッジ)にて、現在新規の接続がつながりにくい状況になっております。エンジニアチームが調査を行っております。
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Our engineering team has observed an increase in the number of SORACOM IoT SIMs that are unable to connect, and is currently investigating the issue.
Sep 23, 07:37 JST
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.