All Systems Operational
Air for Cellular Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Air for Sigfox Operational
Global coverage Operational
Japan coverage Operational
Air for LoRaWAN Operational
SORACOM LoRa Spaces Operational
Owned Gateways Operational
Arc Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Beam Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Canal Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Direct Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Door Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Endorse Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Funk Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Funnel Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Gate Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Harvest Data Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Harvest Files Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Inventory Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Junction Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Krypton Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Lagoon Operational
Global coverage Operational
Japan coverage Operational
Lagoon Classic Operational
Global coverage Operational
Japan coverage Operational
Napter Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Orbit Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Peek Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Event Handler Operational
Global coverage Operational
Japan coverage Operational
API Operational
Global coverage Operational
Japan coverage Operational
User Console Operational
Global coverage Operational
Japan coverage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021

No incidents reported.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - (English follows Japanese)
SORACOM Air for Sigfox で発生していた問題について復旧を確認しました。現在は平常通りご利用いただけます。このたびはご迷惑をおかけし、誠に申し訳ございませんでした。
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SORACOM Air for Sigfox connectivity issue has been resolved and the service is operating normally. We apologize for the inconvenience.
Jun 17, 06:22 JST
Identified - (English follows Japanese)
Sigfox Network の通信障害の影響により、SORACOM Air for Sigfox の通信遅延や転送失敗の増加を観測しています。引き続きSORACOM プラットフォームのトラフィック状況を監視しています。Sigfox の障害レポート( https://status.sigfox.com/incidents/ )もあわせてご確認ください。

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Due to an issue on the Sigfox network, we are observing that some messages are processed with more latency than usual while others are not being delivered.
Our engineers are closely monitoring the performance of the network to restore normal operation.
You may find more details on the Sigfox status page here: https://status.sigfox.com/incidents/
Jun 17, 05:00 JST
Investigating - (English follows Japanese)
現在、SORACOM Air for Sigfox の通信に問題が起きています。エンジニアチームが調査しています。

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Our engineering team has observed an unusual increase in connection failures affecting SORACOM Air for Sigfox devices, and is currently investigating the issue.
Jun 17, 04:14 JST
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - (English follows after Japanese)
SORACOM Harvest Files (日本カバレッジ) で新規にアップロードされたファイルの表示およびダウンロードができない問題が発生しておりました。
原因の対処とその経過観察が完了しており、現在は平常通りご利用いただけます。このたびはご迷惑をおかけし、誠に申し訳ございませんでした。
詳細なタイムライン (日本時間) は以下のとおりです。
- 2021-06-09 13:06 問題の開始
- 2021-06-10 10:23 問題への対処を実施。以後アップロードされたファイルは表示・ダウンロード可能となりました。
- 2021-06-10 10:23 問題発生時にアップロードされたファイルの復旧を開始
- 2021-06-10 14:49 復旧を確認し、経過観察を開始

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There was an issue with SORACOM Harvest Files (Japan Coverage) in which newly uploaded files could not be listed or downloaded.
The service is now operating normally. We sincerely apologize for any inconvenience caused during this time.
A detailed timeline (UTC) follows:
- 2021-06-09 04:06 Incident occurred.
- 2021-06-10 01:23 Issue resolved. Subsequently uploaded files were able to be listed and downloaded.
- 2021-06-10 01:23 Recovery of affected files began.
- 2021-06-10 05:49 Recovery confirmed. Monitoring began.
Jun 10, 15:51 JST
Monitoring - (English follows after Japanese)
SORACOM Harvest Files (日本カバレッジ) で新規にアップロードされたファイルが表示できない状況について、対応が完了しました。
現在、通常どおりのサービスレベルに戻るまで経過を観察しています。完全な復旧が確認されたら改めてこちらのページでお知らせいたします。
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We have completed operations to address the root cause of file upload issues affecting Soracom Harvest Files (Japan coverage). We are currently monitoring as the service is recovering, and will update this page once the service is fully restored.
Jun 10, 14:54 JST
Update - (English follows after Japanese)
SORACOM Harvest Files (日本カバレッジ) で日本時間 2021-06-09 13:00 頃から 2021-06-10 10:23 までにアップロードされたファイルが表示できない状況について、引き続き対応しています。
進捗あり次第こちらのページでお知らせいたします。
ご迷惑をおかけして申し訳ございません。
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We are continuing to work on upload issues for Soracom Harvest Files (Japan coverage), for files uploaded between 2021-06-09 04:00 and 2021-06-10 01:23 UTC.
We will post an announcement on this page as soon as this work is completed, and apologize for any inconvenience this may cause.
Jun 10, 13:11 JST
Identified - (English follows after Japanese)
SORACOM Harvest Files (日本カバレッジ) で新規にアップロードされたファイルが表示できない状況について、原因の特定が完了しています。
2021-06-10 10:23 (日本時間)以降にアップロードされたファイルは正常に反映されますが、2021-06-09 13:00 頃から 2021-06-10 10:23 までにアップロードされたファイルは現在も表示できません。
対応が完了次第こちらのページでお知らせいたします。

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We have identified the root cause of Soracom Harvest Files (Japan coverage) file upload issues. Files uploaded after 2021-06-10 01:23 UTC will be handled normally, but we are still working on the files uploaded between around 2021-06-09 04:00 - 2021-06-10 01:23 UTC.
We will post an announcement on this page as soon as it is completed.
Jun 10, 11:21 JST
Investigating - Show Uploaded File Issue for SORACOM Harvest Files on JP Coverage
Body:
English follows Japanese
SORACOM Harvest Files (日本カバレッジ) にて、新規にアップロードされたファイルが表示できない状況となっています。エンジニアチームが調査しています。
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Our engineering team has observed an increase in the number of uploaded SORACOM Harvest Files (Japan coverage) that cannot be displayed, and is currently investigating the issue.
Jun 10, 10:30 JST